FAQs

Any new drops and restock dates will be announced on our Instagram page @marsthelabel.

In the meantime, we recommend subscribing to the waiting list, so you get notified once the item is back in stock as sizes may appear as we process returns.
To do this, please click on the size you want and then click on “Notify when available”.

Yes we do, you can find more information on our returns policy page.

We are sorry to say we don't offer exchanges, but you can send your item back for a refund and place a new order for a different size.

We try to dispatch orders as soon as possible, for this reason we can't cancel or amend an order once it was placed. Please make sure all of your details are correct before placing the order.

We try to dispatch orders as soon as possible, for this reason we can't amend an order once it was placed.

Yes, these parcels are usually liable for custom duties and local taxes. Any customs fees, import duties, taxes are payable by the customer, this is not included in our prices.

We accept all forms of Credit Card payments.

We are always on the lookout for promoters/bloggers to endorse our products! Find out more on our collaboration page.